House Rules


Arena Hostel Hamburg

House Rules

To ensure a pleasant stay for all guests,
we kindly ask everyone to be considerate
and respect our house rules.

Quiet Hours

Please avoid unnecessary noise
in the rooms, hallways and on the property.

Quiet hours: 10:00 PM – 06:00 AM

TV, music and conversations
should always be kept at room volume.

No Smoking

Smoking is strictly prohibited
throughout the entire building.

Smoking in rooms or public areas
will result in a cleaning fee of 75 €.

Triggering the fire alarm through smoking,
fire or misuse may result in significant emergency service costs.

Safety

Please report any damages
or unusual incidents immediately.

Tampering with smoke detectors
or the fire alarm system is strictly prohibited.

Rooms & Inventory

Please treat rooms,
furniture and hostel inventory with care.

Damaged or lost items
such as keys or towels will be charged accordingly.

Visitors

Only registered guests
are allowed inside the hostel.

Room keys may not be shared
with non-guests.

Shared Areas

Please leave kitchens
and shared bathrooms clean and tidy.

Personal belongings should not
be left unattended in common areas.

Check-in & Check-out

Check-in
4:00 PM – 7:00 PM
Self Check-in
after 7:00 PM
Check-out
until 11:00 AM

Keys can be returned
via the mailbox on the ground floor.

Pets

Pets are unfortunately not allowed
for hygiene and consideration reasons.

Contact & Emergency

Our team is available daily
from 10:00 AM to 7:00 PM.

Emergency contact:

+49 160 66 49 935